> For the complete documentation index, see [llms.txt](https://onestore-dev.gitbook.io/dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onestore-dev.gitbook.io/dev/chi/docs/apps/product/app-quality/reivews.md).

# User Reviews & Ratings

### User Reviews & Ratings <a href="#customerservices-ratingsandcomments" id="customerservices-ratingsandcomments"></a>

* ONE store users who have purchased an app, including free apps, can leave ratings and reviews on the app detail page.

* Replies posted by developers are treated as official responses and are visible to all ONE store users.

  <figure><img src="/files/hzAM47mJTwUfcyEqClan" alt="" width="563"><figcaption><p>Features of review and ratings</p></figcaption></figure>

* Developers can reply to users from both the **ONEconsole** and the **ONEconsole App**.

<figure><img src="/files/5Utl9P0AgI8QKxQKr4NN" alt=""><figcaption><p>ONEconsole Web - Ratings and Reviews</p></figcaption></figure>

* The **ONEconsole App** can be downloaded from the path below.

<figure><img src="/files/UF4GLLyaEjGUn3wJ9b4K" alt=""><figcaption></figcaption></figure>

{% embed url="<https://onesto.re/0001002400>" %}

<figure><img src="/files/QcADtAEoqLWY38HpyyVL" alt=""><figcaption><p>ONEconsole - Ratings and Reviews</p></figcaption></figure>