Request for Review

To publish an app, it must go through the review process. Additionally, if any items requiring review are modified, the review must be completed before the updated information can be distributed.

The review guidelines can be found in detail in the ONE store Review Guidelines.

Notes

  • ONE store implements a thorough review process for all apps to provide a safe and reliable app environment. The review process takes up to 5 business days, and in exceptional cases, it may take longer.

※ Important Notes for United States Distribution

  • For distribution in the United States, the review is jointly managed by ONE store and Digital Turbine.

  • If the United States is selected as a distribution country or region, an additional review process by carriers in the United States is required, which may extend the review period by approximately 5 business days.

Request for Review

If there are items requiring review in the app, the [Request for Review] button will be activated in the upper left corner of the screen.

[Request for Review Button Status Guide]

Status
Description

Request for Review button is activated

The button is activated when there are changes in items that require review.

Request for Review button is deactivated

If there are no changes in items that require review, the button will not be activated.

Request for Review button is not displayed

If the app is in a "Publishment Prohibited" status, the Request Review button will not be displayed.

Request for Review button is displayed as [In Review]

If the app is already under review, it will be displayed as [In Review], and clicking the button will allow you to check the information entered during the review request.

Request for Review button is displayed as [Distribution Mgmt.]

If review is complete but the app has not yet been distributed, the button will be displayed as [Distribution Mgmt.]. Clicking the button will allow you to check distribution information and modify distribution options.

When requesting review, if the required conditions for review are not met, an alert message will be displayed indicating the items that need to be corrected.

The indicated items must be modified and supplemented in order to request review.

Review Request Guide

  • After submit “Request Review”, you need to fill the options for the 'Distribution Option, 'Recent Changes(when you update your App)', and 'Reference for Review'.

Distribution Option

  • When you request a review, you are offered three options for publishing apps.

    Category
    Description

    Apply Immediately

    Distributed automatically after the review is complete.

    Apply Manually

    You can distribute manually after the review is complete.

    Apply Schedule

    You can schedule a distribution date and time.

Distribution Options for Apps Registered as "Beta"

If an app is registered as "Beta," it can only be distributed using the [Apply Manually] option.

Optional information required for review requests

Category
Description

Recent changes

Helpful information for customers what has been changed.

Reference for Review

Reference information for App Review team in order to explain which kind of part has been changed. ※ This text is not visible to users.

  • Before request a review, you should check supportable device list and physical binary file you had uploaded.

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