> For the complete documentation index, see [llms.txt](https://onestore-dev.gitbook.io/dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onestore-dev.gitbook.io/dev/cht/docs/apps/product/app-quality/reivews.md).

# User Reviews & Ratings

### User Reviews & Ratings <a href="#customerservices-ratingsandcomments" id="customerservices-ratingsandcomments"></a>

* ONE store users who have purchased an app, including free apps, can leave ratings and reviews on the app detail page.

* Replies posted by developers are treated as official responses and are visible to all ONE store users.

  <figure><img src="https://750271784-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcs8LWlkAbJnzCUmymYwc%2Fuploads%2FsrObNekTVf8b7vZ2gHMO%2Freview.jpg?alt=media&amp;token=4264c8f8-6f52-4ea0-99a4-6485d0bf66c0" alt="" width="563"><figcaption><p>ONEconsole - Features of review and ratings</p></figcaption></figure>

* Developers can reply to users from both the **ONEconsole** and the **ONEconsole App**.

<figure><img src="https://750271784-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcs8LWlkAbJnzCUmymYwc%2Fuploads%2FIO30jwmaInYKvAK5KmXW%2FReview_en.png?alt=media&amp;token=48f01b0e-93c1-41e5-b2f9-d4d47daf4db9" alt=""><figcaption><p>ONEconsole Web - Ratings and Reviews</p></figcaption></figure>

* The **ONEconsole App** can be downloaded from the path below.

<figure><img src="https://750271784-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcs8LWlkAbJnzCUmymYwc%2Fuploads%2FGRWJD208RyTNzPaqNSso%2FDownload%20the%20ONEconsole%20app%20image.png?alt=media&amp;token=1a06b732-e6e8-4384-bd1b-0bd4b2bb0864" alt=""><figcaption></figcaption></figure>

{% embed url="<https://onesto.re/0001002400>" %}

<figure><img src="https://750271784-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcs8LWlkAbJnzCUmymYwc%2Fuploads%2FS66coL3UGJOP9orbMkOt%2Fuser_003.en.png?alt=media&amp;token=bb064fa1-7d25-4ba5-8fb4-4acddef7839c" alt=""><figcaption><p>ONEconsole App - Ratings and Reviews</p></figcaption></figure>