> For the complete documentation index, see [llms.txt](https://onestore-dev.gitbook.io/dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onestore-dev.gitbook.io/dev/eng/docs/apps/product/app-quality/reivews.md).

# User Reviews & Ratings

### User Reviews & Ratings <a href="#customerservices-ratingsandcomments" id="customerservices-ratingsandcomments"></a>

* ONE store users who have purchased an app, including free apps, can leave ratings and reviews on the app detail page.

* Replies posted by developers are treated as official responses and are visible to all ONE store users.

  <figure><img src="https://2218522982-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgStyyzRzNh9x2u93ZH03%2Fuploads%2FJOc3DcxwIFldeUCHXGGf%2Freview.jpg?alt=media&amp;token=f5f33b54-8277-4d3a-a0f3-667d8f88366b" alt="" width="563"><figcaption><p>ONEstore - Features of review and ratings</p></figcaption></figure>

* Developers can reply to users from both the **ONEconsole** and the **ONEconsole App**.

<figure><img src="https://2218522982-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgStyyzRzNh9x2u93ZH03%2Fuploads%2Fub2sNJhGsokjYhgiXoMm%2FReview_en.png?alt=media&amp;token=ca3dad1c-7837-47d0-97da-3c29d31aa72f" alt=""><figcaption><p>ONEconsole - Ratings and Reviews</p></figcaption></figure>

* The **ONEconsole App** can be downloaded from the path below.

<figure><img src="https://2218522982-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgStyyzRzNh9x2u93ZH03%2Fuploads%2FAaNkYKJolSSwwqpVSxNk%2Fdevapp_en_001.png?alt=media&amp;token=74fb3724-f144-46bb-8443-3b057f37fcf7" alt=""><figcaption></figcaption></figure>

{% embed url="<https://onesto.re/0001002400>" %}

<figure><img src="https://2218522982-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FgStyyzRzNh9x2u93ZH03%2Fuploads%2FTh2JMeqQC7TGRI3GWfOK%2Fuser_003.en.png?alt=media&amp;token=bb282b09-e7fb-462e-8e17-47cf3d2c3f0b" alt=""><figcaption><p>ONEconsole App - Ratings and Reviews</p></figcaption></figure>