> For the complete documentation index, see [llms.txt](https://onestore-dev.gitbook.io/dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onestore-dev.gitbook.io/dev/eng/docs/review/one-store-review-guideline/juvenile-protection.md).

# Juvenile protection

## **Suitability of Age Rating**

* The age rating of individual products shall be maintained in accordance with ONE Store's standard for age rating classification and shall not contain elements that are inappropriate for that age.
* The age ratings for products sold on ONE Store are provided by [the International Age Rating Coalition (IARC)](https://www.globalratings.com/). The IARC rating system applies algorithms based on [each country's rating standards](https://www.globalratings.com/ratingsguide.aspx), allowing developers to inform users of the appropriate content ratings according to local regulations.
* ONE Store does not allow apps (FUN, Lifestyle/Location, Language/Education) or games without a content rating. The age ratings for apps and games are determined by a certified rating body based on the responses provided by developers in the rating questionnaire. To receive an age rating, developers must complete the rating questionnaire through the ONE Store Developer Center.
  * Apps > Applications > Age Rating > Get Ratings > Request New IARC Certificate
* If you disagree with the rating assigned through the IARC survey, you can appeal directly to the IARC rating body using the link provided via email by IARC.
* Some service countries use age rating classification criteria provided by regulatory authorities, and compliance with relevant laws and regulations is necessary.
  * **South Korea**
    * Game products can be provided according to the Game Rating and Administration Committee's [classification criteria](https://www.grac.or.kr/Institution/EtcForm01.aspx).
* Other media, such as publications and videos, shall comply with the laws and regulations of the service country. For services that require qualification from external review organizations, proof of qualification must be submitted during the app verification assessment.
* If there is a mixture of content that can be used for all users and content that is not available for youth in the app, a mark must be placed to clearly distinguishes the two.

## **Measures to Protect Juvenile and Prevent Illegal Activities of 'Dating Apps'**

* In order to prevent illegal activities such as illegal intermediation or prostitution of juveniles, the "Dating App" product should be serviced as a grade that is not permitted to juveniles.
* You shall comply with the laws and regulations of the country of service, if any.
  * Definition of Dating App that is not permitted for juveniles: A product in which an online conversation is conducted through text, voice, or video with an unknown number of people who are not acquaintances or people designated by user to whom the conversation is being made.

## Disclosure of the odds of receiving Randomized Virtual Items

* Apps offering mechanisms (including, but not limited to, “loot boxes”) designed to allow users to receive Randomized Virtual Items through purchase must clearly disclose the odds of receiving those items in advance of, and in close and timely proximity to, that purchase.