App Review Procedures

Overview

'App-Review' is a mandatory step in order to sell and update your product at ONE store, excluding some of product descriptions. ONE store always doing its best to complete your product review within a working day in regular sequence. (Please be sure that you must read and refer to ONE store App Review Guideline while building/registering your apps.)

'App-Review' is usually done within one business day based on South Korean business days, but it may exceed the verification period (1 business day) due to unavoidable internal circumstances. If it exceeds 5 business days from the date of the review request, we will inform you of specific reasons.

Request for Review

• In case developer complete required items, “Request Review” button would be activated.

  • After submit “Request Review”, you need to fill the options for the 'Option for Publishing Apps', 'Recent Changes(when you update your product)', and 'Reference for Review'. Under ‘App Review’ process, you cannot revise product detail information.

    • Recent changes: Helpful information for customers what has been changed.

    • Reference for Review: Reference information for App Review team in order to explain which kind of part has been changed.

• Before request a review, you should check supportable device list and physical binary file you had uploaded.

App Review Steps

• ‘App Review’ system check physical and security problems in your binary files at a time. If your product contains threat, such as virus or malware, it will be rejected automatically.

• After the system check process, you can publish your app.

• After your product enable to publish at ONE store, however, App Review team doing their duty under ‘App Review Guideline’.

• Outcome of ‘Review result report’ can be fall into ‘Warning’ and ‘Removed’, ‘Warning’ report will not affect to your sales and publish status of your product but accumulated ‘Warning’ can be concluded into ‘Removed’.

• ‘Removed’ means that your product is banned from publish status at ONE store and also it will not display from customer’s product list anymore and ‘App Review team’ will notify it’s reason with report. Product owner could explain what the reason is and after this explanation process, your product can be published depending on result.

Review Status

• You can view the app review result at Apps > My Applications > App Review

• Review Status The review status is divided into two categories; “In Review”, and “Review Completed”

  Category	Description
  In Review	At this stage, Signed system reviews the device operation, and verifies the maleficence of the app contents.
  Review Completed	The review of an app is completed. You can check whether the app is approved or rejected.

• The review result

  • The review result is ‘Approved’ or ‘Rejected’. When the app is rejected, you can view why it is rejected at Review Result Details.

  • The review result is displayed as ‘Rejected’ when even one binary is rejected out of more than two binaries.

  • The review result is not displayed when the review is cancelled.

• Review History

  • You can view a review history per app version at Review History

  • ‘√ ‘indicates the latest version of an app.

  • You can view the review result details by clicking a binary file name.

Option for Publishing Apps

• When you request a review, you are offered three options for publishing apps.

  Category	Description
  To Be Published Immediately and Automatically	You can have an app to be published immediately and automatically once the app is approved.
  Manually Publish	You can manually publish the app after the app is approved. You can change the publishing date and time.
  Set the Date/Time to Publish	Once an app is approved, you can set the date/time to publish the app. The app is automatically published at the date/time you set. You can change the publishing date and time, or your option to ‘I want the app to be published immediately and automatically once the app is approved.’