App Review Procedures
Overview
'App-Review' is a mandatory step in order to sell and update your product at ONE store, excluding some of product descriptions. Additionally, when modifying any items that require verification (e.g., binary file changes), the updated information will be distributed (updated) only after verification is completed. For a smooth process, we recommend thoroughly reviewing the ONE store App Review Guideline in advance.
The verification process for products sold in the United States is managed by Digital Turbine, not ONE Store. If you wish to distribute and sell your product in the U.S., you must request verification separately from other countries or regions. Selecting the U.S. as a distribution country/region requires additional verification by U.S. carriers, which may extend the verification period by approximately 3 additional weeks on business days.
For inquiries regarding product verification for U.S. sales: Apksubmission@digitalturbine.com
Request for Review
In case developer complete required items, “Request Review” button would be activated.
After submit “Request Review”, you need to fill the options for the 'Option for Publishing Apps', 'Recent Changes(when you update your product)', and 'Reference for Review'. Under ‘App Review’ process, you cannot revise product detail information.
Recent changes: Helpful information for customers what has been changed.
Reference for Review: Reference information for App Review team in order to explain which kind of part has been changed.
Before request a review, you should check supportable device list and physical binary file you had uploaded.
App Review Steps
‘App Review’ system check physical and security problems in your binary files at a time. If your product contains threat, such as virus or malware, it will be rejected automatically.
For any app found to be in violation of the review guidelines, the review will be rejected and an email will be sent with the review results.
For any app that complies with the review guidelines, the review can be approved, and app sales can begin right away.
However, app sales may be restricted, even after they begin, if there are any serious threats or policy violations identified through monitoring.
Review Status
You can view the app review result at Apps > My Applications > App Review
Review Status The review status iscategorized into three: "In Review", "Approved", and "Rejected".
Category Description In Review
At this stage, Signed system reviews the device operation, and verifies the maleficence of the app contents.
Approved
The review results have approved the sale. You can sell the app immediately.
Rejected
If your app has been rejected during the comprehensive review, the developer should review the reasons for rejection stated in the review result document, address the issues, and then request a reevaluation of the product.
App Review Results and History
The review result is ‘Approved’ or ‘Rejected’. When the app is rejected, you can view why it is rejected at Review Result Details.
You can view a review history per app version at Review History
‘√‘ indicates the latest version of an app.
You can view the review result details by clicking a binary file name.
Option for Publishing Apps
When you request a review, you are offered three options for publishing apps.
Category Description To Be Published Immediately and Automatically
You can have an app to be published immediately and automatically once the app is approved.
Manually Publish
You can manually publish the app after the app is approved. You can change the publishing date and time.
Set the Date/Time to Publish
The app will be deployed on the date specified by the developer. It is also possible to change the deployment date or deploy the app immediately.
If you select "Cancel Reservation Information" after the app review approval, the app's approval will be canceled. In this case, you will not be able to sell the app or apply updates. Please make this decision carefully before proceeding with the cancellation.
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